Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Video Version About the Podcast My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference…

Aaron Roe; Global Process Owner at Roche

Aaron Roe; Global Process Owner at Roche

Video version About the Podcast I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron started his professional career out of tech school at a small start-up weighing…