Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Video Version About the Podcast My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference…

Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

Video Version About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. Steven and I had met at the Operational Excellence Summit at the Kennametal Center for Operational Excellence at Saint Vincent…