Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Tim Pettry | Continuous Improvement Program Director, Cleveland Clinic

Video Version About the Podcast My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference…

Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

Video Version About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. Steven and I had met at the Operational Excellence Summit at the Kennametal Center for Operational Excellence at Saint Vincent…

Aaron Roe; Global Process Owner at Roche

Aaron Roe; Global Process Owner at Roche

Video version About the Podcast I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron started his professional career out of tech school at a small start-up weighing…

Dr. Morphis Tsalikidis (PhD); Founder | Consultant | Trainer | Speaker at Morphis Consulting

Dr. Morphis Tsalikidis (PhD); Founder | Consultant | Trainer | Speaker at Morphis Consulting

Video version About the Podcast In this edition of “State of Readiness”, I invite Dr. Morphis Tsalikidis. Morphis is an experienced professional in the field of Operational Excellence who I have known for a great many years and with whom I have shared the stage at several conferences. Our conversation is on the impact of…

Manuel Ugarte; Director and Strategic Accounts Manager of the United States Army’s Combat Capabilities Development Command (CCDC)

Manuel Ugarte; Director and Strategic Accounts Manager of the United States Army’s Combat Capabilities Development Command (CCDC)

Video version About the podcast In this edition of “State of Readiness”, I welcome Manuel Ugarte, Director and Strategic Accounts Manager of the United States Army’s Combat Capabilities Development Command (CCDC).  The US Army’s CCDC mission is to provide the research, engineering, and analytical expertise to deliver capabilities that enable the Army to deter and,…