Video Version About the Podcast My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference…
Video Version About the Podcast My guest today is Kevin Robinson, Managing Director of OPEX Performance Solutions Ltd and Toyota Alumni; having spent over 28 years at Toyota UK at the Deeside Engine Plant; starting as an Engineer in 1991 and working his way up the ranks until retiring as the General Manager of Manufacturing…
Video Version About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. Steven and I had met at the Operational Excellence Summit at the Kennametal Center for Operational Excellence at Saint Vincent…
Video version About the Podcast I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron started his professional career out of tech school at a small start-up weighing…
Video version About the Podcast In this edition of “State of Readiness”, I invite Dr. Morphis Tsalikidis. Morphis is an experienced professional in the field of Operational Excellence who I have known for a great many years and with whom I have shared the stage at several conferences. Our conversation is on the impact of…
Video version About the podcast In this edition of “State of Readiness”, I welcome Manuel Ugarte, Director and Strategic Accounts Manager of the United States Army’s Combat Capabilities Development Command (CCDC). The US Army’s CCDC mission is to provide the research, engineering, and analytical expertise to deliver capabilities that enable the Army to deter and,…